Cancellations Policy

Cancellation of Fixed term contracts

Cancellations inside the Minimum Term – The Member may terminate their Membership Agreement before the expiry of the minimum term or payment if all the instalments and fees due up to the date of termination (which outstanding fees remain owing to the Club).

The Direct Debit Request DDR and Contract may be cancelled upon payment of either: 1. the costs the Club has incurred in establishing and operating the Membership which the Club assesses as $150.00, or 2. the payment of the balance of the Membership Fees, whichever is the lesser.

Cancellations after completion of the Minimum Term – After the expiry of the minimum term or payments, and after all instalments and fees due have been paid in full. A period of 14 days is required to ensure all outstanding fees have been collected.

Non Contract cancellations

14 days’ notice is required for cancellation of all memberships including cancellations inside Minimum Term.

Paid in Full Memberships

If you decide to pay your membership in full, there will be no refunds available if you wish to terminate your membership prior to the end of your agreement.
If you purchase a paid in full memberships you have the ability to transfer the remaining time on your memberships agreement to another person.


Serious Injury/illness

Upon providing written advice of a permanent disability or serious illness, along with a letter from a medical practitioner detailing the disability or illness, the Club may agree to cancel the membership effective from the day of notice for an Administration Fee of up to 10% of the Membership Fee…in such a case the balance of the unused portion of the membership less the Administration Fee shall be refunded to the Member.

TRANSFER OF MEMBERSHIP BY THE MEMBER
Transfer of membership will will be by agreement of the Manager of the Club and will incur a Transfer Fee of $55. This fee is payable to the Club Transfers will be by agreement of the Manager of the Club.

REPLACEMENT CARD FEE
If a Card is lost, destroyed or damaged and requires replacement a replacement card fee of $50.00 applies.